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60 Ground Rules for Effective Client Service, Biz Coach Terry Corbell

by Terry Corbell on Oct 24, 2009

Uncertain times for consultants call for an improved focus on client service, and Seattle Biz Coach Terry Corbell shares 60 ground rules for client service. The ground rules were originally developed by iconic marketing consultant, Cork Platts, whom Mr. Corbell is quick to praise. Mr. Corbell’s client-service ground rules have helped insure his success in delivering strong results for his clients – both private and public sector – since 1992 ( http://www.bizcoachinfo.com ). “These common-sense parameters were originally developed and graciously shared with me by Cork Platts, a highly successful Los Angeles marketing consultant,” says Mr. Corbell. “They have been instrumental in maintaining long-term relationships.” That includes being able to profit with two valued clients for 15 consecutive years and a third for 10 years. Mr. Platts is a leader among his peers and founded Consultants West ( http://www.consultantswest.com ), a roundtable of...Read More >>



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