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Paperless Processing: Moving from Fear to Confidence in Buying Technology
by Laurel Sanders on Nov 12, 2009
The Internet, cell phones, and other modern technology have helped us achieve more than ever in our businesses and personal lives. 24/7 access to information means we expect information when we want it, making it hard for us to wait. When we experience delays, we hem, haw, and sigh in impatience. If the wait is nominal, we might tolerate it. If it creates a hassle, we may move our business elsewhere. Case in point: Last week, a yellow “check” light lit up on the dashboard of my van. I remembered a catalytic converter had been replaced, and went straight to the dealer. On arrival, a worker turned toward a wall of color-coded files to pull my paperwork. “We don’t have a record of a catalytic converter installation in your name. Was it over a year ago?” he asked. “Two,” I replied. “I’ll have to go upstairs into the storage room and look for your record.” Sigh. Ten minutes later he returned with a file, but without a transactional record. I showed a copy of the...Read More >>
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Manager’s Checklist for Transitioning to a Paperless Office
by lsanders
Most managers who are converting to a ‘less paper’ office — or even a paperless office — are aware of the benefits. In terms of accessing information, operating efficiently, and providing top-notch service, digital storage — especially with a Web-based system that enables 24/7 remote access via a browser — is light years ahead of paper and mixed media. For organizations challenged with cumbersome regulations and frequent audits, electronic storage also offers clear audit trails paper can’t match. Are you just starting down the path to digital storage? Looking to replace a...
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