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Losses Show Why United Airlines Needs Strategic Plan, Biz Coach Corbell Terry Corbell

by Terry Corbell on Oct 24, 2009

As a result of poor business performance, United Airlines repeatedly teaches us lessons in strategic planning, says Seattle Biz Coach Terry Corbell. The profit professional explains the six reasons why United Airlines keeps repeating its mistakes in his column, “ Losses Show Why United Airlines Needs Strategic Plan,” at http://www.bizcoachinfo.com . “When the student is ready, the teacher appears,” writes Mr. Corbell. “In a dubious way, management at United Airlines is our teacher in strategic planning.” He explains the United Airlines problems range from infrastructure to management. Regarding the airline’s planned purchase of 150 jets he says there are three reasons why UAL should consider buying from Boeing. “There is also a correlation between why Alaska Airlines just recorded an $87.6 million Q3 profit and its top on-time performance,” Mr. Corbell writes. “In customer service, UAL could learn from Alaska Airlines.”...Read More >>



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