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Live Operators: Why They Make Sense For You
by J. Todd Hubbard on May 17, 2010
As a business owner, you know how difficult it is getting your business off the ground and running smoothly. The last thing you want to do is lose momentum. Yet that is exactly what happens during the off-hours of your business. Customers need and/or want a service/product when they want and/or need it, not just during regular business hours, and having no live operators available to handle these off-hours requests slows down the momentum you’ve created. Using live operators will help continue the momentum you’ve established.
While you may have a voicemail system that captures messages for you, did you realize that up to 75% of callers hang up when presented with this option? These callers then typically move on to a competitor who has a live operator to handle their off-hours calls. Do you want the lack of a live operator answering calls to be the reason your business is not growing? Live operators capture a greater percentage of calls that your advertising and...Read More >>
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by Dcampbell
If you like to increase the number of sales for your business, here are some factors for you to consider for you to accomplish just that and maximize on your answering service :
A targeted market – in order to acquire more sales, one of the things to do is to target your market. You can save money and time since you just have to advertise your brand’s market offerings to consumers who has an interest to buy from your organization. You could generate a lot of new businesses if you’ll be able to identify your target market.
Minimize risks- Most potential...
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