You are here: Home >> customer

customer

Drishti-Soft and DQN Corporation organize "Transforming the Customer Experience" Workshop in Vietnam

by vijaysharma on Nov 12, 2010

DQN Corporation and Drishti are organizing a specialized workshop on strategies to transform customer experience. Scheduled on 19th November 2010 at Ho Chi Minh City, Vietnam; the workshop would tackle the ever- reverberating question of what businesses are doing to deliver highest quality customer experience.

Latest research shows that while 92 percent of C-level executives believe that customer service is the key to brand identity, only 20 percent of CEOs have succeeded in making it largely strategic. The free of charge workshop would give an opportunity to the attendees to obtain more such new market research data, participate in live interactive polling and hear customer case studies on what leading enterprises are doing to transform the customer experience.

With the medium of this workshop, current industry topics would be addressed such as strategies to reduce customer frustration and wait time via innovative call queuing, creating an intelligent...Read More >>



Find answers for customer

Did this solve your question? If not, then read following articles, answers and questions or ask a new question.

<<Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 ... 23 33 43 49 50 Next>>

Recommended Reading

Mixing Tech with Regular Customer Service

by Lakeisha Nguyen

There are many benefits that businesses can endure from using customer service software. This type of software helps businesses transform their support procedures into high quality service processes which noticeably advances reliability and maintenance, and improves effectiveness.

An element that is crucial in being better than competitors is for businesses to always deliver high quality support to their customers; this can be achieved through using customer service software. This software also helps retain customers because they are able to receive fast, convenient services....

Read More >>

My Questions & Articles

Find latest questions, answers and articles.

Questions I Ask

Questions I Follow

Articles I Share

Do you like it? Share with friends!

Don't forget to follow us!

If you like our tutorials and answers, please give us a +1!